Deceptive Behavior and Airport Security
OBSERVATIONAL TECHNIQUES ROLE IN AVIATION SECURITY
Body Language, facial expressions, and basic communication are just some of the observations needed by a skilled Aviation, Airline or Airport Security Officer to determine if the person in front of them is attempting to bypass the security process, smuggle something onboard an aircraft, or is travelling with false documents. Since 9/11, the science of detecting and sorting out behavior, from the nervous but innocent to the deceptive and threatening behavior has gained respect among law-enforcement officials and Airport Security Agencies particularly as a way to prevent terrorism.
Behavior Observation in an Airport Terminal Setting
The Observation of Behavior during the Passenger Security Screening Process requires a structured program geared to the detection and interception of “deceptive behavior,” that works as well on a drug smuggler, a terrorist, or other criminals that utilize the Aviation system. This system needs to be simple, logical and methodical. It needs to avoid “Racial Profiling”, and focus on “deceptive behavior” or Tell Tale signs and indicators that can be observed, recognized, and verbalized in the carrying out of their Airport security duties.
The following versions are available, one for Law Enforcement and Government Authorities, and the other for Non Law Enforcement Agencies that share security responsibilities within the Aviation Industry.
| Transportation Security Site Enter Here | Law Enforcement & Government Site Enter Here |
Download our Brochure NOW
About Us | Staff | Terms & Conditions | Privacy Policy | Contact Us
Behavior Observation Techniques and Passenger Screening
The Observation of Behavior and the Techniques necessary to analyze Behavior during the Passenger Screening Process at airports, Cruise ship, and public transportation terminals require specialized training that can discern between the nervous but innocent traveler, and the subject that is trying to gain illegal access, the one that is attempting to bypass a restricted item through security, or the one that is travelling with altered documents.
Behavior Observation Techniques for officers responsible for Airport Security, Port Security, Bus and Rail Security requires an understanding of Human Behavior in a Transportation Terminal Setting, the ability to select passengers out of a line in the screening process based on Deceptive Behavior, known as “Behavior Profiling,” and an understanding of the current rules and regulations that guide the security of the transportation system.
Transportation Security and Behavior Observation Techniques
Understanding and knowing how a perpetrator behaves in a bus, train, sea port, or airport terminal is the first step towards passenger security screening. When we consider that 99% of the traveling public is not involved in an illegal activity that requires action on the part of the officer, Security Interviewing Techniques play a crucial role on How “Deceptive Behavior” or “Tell Tale Indicators” are recognized, identified, and communicated across all groups responsible for the security Screening of the passengers. “Behavior Profiling” defines the ground work for Behavior Observation Techniques. This process requires a common terminology between the Airline Security, Airport Security, Port Security, Ground Security, Transportation Security, and Law Enforcement. This concept has slowly gained the acceptance and inclusion into the regulations and codes that guide Transportation Security.
Behavior Observation Techniques require a common language based on “Deceptive Behavior” for all stake holders in Transportation Security Screening, taking in consideration communication among Law Enforcement and non Law Enforcement groups. Behavior Observation Techniques in a Ground, Port, and Airport Terminal Setting can improve screening of Passengers at Security checkpoints, and expedite Passenger Screening. Ultimately, it is the constant adaptation of the Transportation Security codes and regulations to include and recognize the application of Behavior Observation Techniques in Transportation Security. More info
Airport Security training at Tocumen
by Tomás García A.
The Panama News – July 2, 2005
On June 17 Tocumen Airport witnessed the closing ceremony and distribution of certificates for the successful completion of a seminar entitled “Basic Observation Techniques and Behavior Analysis” by members of various entities involving airport security, including the Security Department, Customs, Immigration and several airline companies.
The seminar, which had been taking place since May 16, involved the training in detection and identification of behavioral profiles common among terrorists, drug traffickers, smugglers and other international lawbreakers. This identification is done solely through the observation of individuals, in particular searching for hints of deception in their physiological and psychological responses to external stimuli such as the regular questioning done in the Immigration area. “It’s common sense, but the idea of detecting drug traffickers through such a method is a breakthrough,” said Khadhir Tuñon. “I feel a great satisfaction after understanding how to use these observation techniques in an organized and methodical way.”
The seminar was sponsored by Tocumen SA Panama, with the collaboration of the Narcotics Affairs Section at the US Embassy in Panama and the US Department of Homeland Security. The final ceremony consisted of an initial discourse by Doug Dupre, Homeland Security attache at the US Embassy, a speech by the Tocumen SA’s CEO Carlos Garcia Molino and the final presentation of certificates to the last of four groups that have taken the courses throughout the four weeks.
Read Complete Article – Click Here…
Airline Security Training
Caribbean Airlines
Trinidad and Tobago – January 17 – 21, 2011
Topics Included on this Course:
Screening Passengers – Observational Techniques and Behavior Analysis. How to Perceive, Recognize, and communicate Deceptive Behavior in a Terminal and Airport Setting. Designed for front line employees, and authorities who rely on observations of passenger’s behavior during the course of their duties.
For more information Contact your Caribbean Airlines Ground Security Coordinator or contact us
Transportation Security Training that fits your needs
Visit our Security Training Calendar
Download our Brochures NOW
Or contact us for a Free Evaluation
Aviation / Airport Security
Training designed for Airport security, Aviation personnel, and Law Enforcement Authorities responsible for security at the Airport, Aviation areas, and Transportation Industry. Complementing Customer Service, Aviation Security, Flight Security, Ground Security Coordinator (GSC), Emergency Response training programs, and covering critical areas and processes of Airport Security such as: Airport Access, Parking access, Airport Lobby Check-in, Boarding Gates, Airline In-Transit areas and lounges, Cabin Boarding Operations, Ramp and Aircraft Services Operations.
Aviation / Airport Security
Observation Techniques and Behavior Analysis
Behavior Analysis and Observational Techniques - Focuses directly on the Human factor, considered the greatest risk to the Security of the Airport and Aviation Industry, the common element in the security screening of passengers, and crucial in the detection of Deceptive Behavior displayed by a terrorist, a drug smuggler, or criminal as they attempt to gain access to an aircraft or to critical secure areas of the airport and aviation system.
Transportation Security Training that fits your needs
Visit our Security Training Calendar
Download our Brochures NOW
Or contact us for a Free Evaluation
Airline / Aviation Security
Training designed for Airline, Aviation, and Law Enforcement Authorities responsible for security in the Airline and Civil Aviation, key components of the Transportation Industry. Complementing Customer Service, Aviation Security, Flight Security, In-Flight Security, Ground Security Coordinator (GSC) training programs, and covering critical areas and processes such as: Airport / Airline Lobby Check-in, Boarding Gates, Airline In-Transit areas, Cabin Boarding, Take-off, In-Flight Service and Landing Operations.
Airline Security / Aviation Security
Observation Techniques and Behavior Analysis
Behavior Analysis and Observational Techniques - Focuses directly on the Human factor, considered the greatest risk to the security of the Airline and Aviation Industry, the common element in the security screening of passengers, and crucial in the detection of Deceptive Behavior displayed by a terrorist, a drug smuggler, or criminal as they attempt to gain access to an aircraft or to critical areas of the Airline and Aviation Security System.
Transportation Security Training that fits your needs
Visit our Security Training Calendar
Download our Brochures NOW
Or contact us for a Free Evaluation
Behavior Analysis and Observational Techniques
Transportation Security can no longer rely on equipment alone…
To face its greatest risk, “The Human Factor;” the security process that guards our transportation industry needs to face it with the same weapon “The Human Factor.” It seems like the logical answer, yet most departments within the Transportation Security Industry including the Aviation Security, Maritime Security, and Mass Transit Security Authorities, find it simpler to allocate, justify, expense, and depreciate the latest scanner, the newest camera, or any other sophisticated piece of equipment, than it is to fund basic training for their workforce on what at first sight some consider as an unproven approach, or a New Age solution to a real Problem.
The switch blade will win over the cell phone any day of the week, and raw emotion will overshadow any logical thought. However, it is this same logical thought process that fails to mitigate the current and foreseeable Risks in the Transportation Security Industry. We can sit in a dark room and develop an infinite number of technologies, systems, or processes, but until we learn to manage the basic confrontation – Eye ball to eye ball & Mind to Mind – It will remain nothing more than a feeble attempt to hide behind a bigger wall, and on the other side of the wall that unseen enemy simply “knows” and waits.
The real solution to the Transportation Security dilemma requires “Security Conscious” frontline customer service personnel that can effectively identify, recognize, and communicate “suspicious and criminal behavior,” and a simple communication system that can evaluate, classify, and prioritize a level of response that simply makes sense.
Right now; we have airline, cruise line, and mass transit customer service agents, that are more concerned about their jobs than about paying attention to the behavior displayed by that passenger in front of them. Corporate Departments responsible for Passenger Security, drowned in paperwork and reports that focus their attention on last months results, instead of on today’s activities, tomorrows challenges, and unable to communicate their observations to the corresponding authorities responsible for the Security of the Transportation System . We also have Police departments responding to situations that are out of their control from the start, because “Abnormal Behavior” remains a grey cloud in the communication process, and because if the officer is taking a proactive approach he/she may not have the training or experience to recognize and discern “Deceptive Behavior” among a crowd of passengers or in a transportation setting.
Both Corporate Security Departments, and Law Enforcement agencies responsible for the security of the Transportation Industry, find comfort in demonstrating success through accounting figures, and are faced with public relations dilemmas of privacy rights and security effectiveness. However, Until Customer Service, Security training, conflict resolutions, and Emergency Response programs all focus on identifying, recognizing, and communicating what constitutes “Deceptive Behavior” effectively across all areas and levels of these entities, Security in the Transportation Industry will remain at the “Window Dressing” stage that lends itself to miscommunication, and finger pointing instead of actually dealing with the issue.
“Deceptive Behavior,” Be it in a terrorist, a drug smuggler, a criminal, or anyone who is attempting to violate established rules can be observed, recognized, interpreted, verbalized, and communicated effectively to Security Personnel and other Authorities responsible for the security of the Transportation Industry. Basic “Behavior Analysis and Observational Techniques” can effectively bring to life the global concept required under the different Transportation Security codes and programs that guide the Security of Airlines, Airports, Cruise ships, Seaports, Rail and Bus terminals.
The commitment and dedication of the entities that have and still safeguard us against this unseen enemy, has never been brought into question. It is perhaps, time to provide them with the necessary training for them to effectively recognize that enemy, against the background of the other 99.9% of innocent travelers, who are unaware of the inner workings of this new war, and who continue to hold expectations of service, safety, and security that are unbiased and respect our human rights.
Transportation Security Training that fits your needs
Visit our Security Training Calendar
Download our Brochures NOW
Or contact us for a Free Evaluation