Passenger Security Screening Training
Observational Techniques and Behavior Analysis ©
Next Generation Passenger Security Screening
Airports, Airlines, Cruise Ships & Law Enforcement
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* This Program meets screening security requirements for foreign carriers and airports as listed on the Transportation Security Administration (TSA) 1546-09-01E (2010), International Air Transport Association (IATA), and International Civil Aviation Organization (ICAO) Next Generation Passenger and Cabin Baggage Screening Process and Checkpoint. Twenty-second meeting of the Aviation Security Panel in Montreal (March 2011). Meets International Ship and Port Facility Security Code (ISPS) Part B. 18.2
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Next Training Conference
August 29 – September 1, 2011
Miami, FL. USA
Who May Participate in this Training Program:
- Managers and Supervisors with Airport and Airline Security Screening Responsibilities
- Managers and Supervisors with Intermodal Passenger Security Transport Responsibilities (Cruise Ship, Mass Transit)
- Ground Security Coordinators (GSC)
- Airport Security Coordinators (ASC)
- In-Flight Security Coordinators (ISC)
- Company Security Officers (CSO)
- Port Facility Security Officer (PFSO)
- Ship Security Officer (SSO)
- Law Enforcement with Port and Airport Responsibilities
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Airport Security Training
Airport Security Training and Passenger Screening
Airport Security training has evolved since the Terrorist attacks of 9/11 and a greater emphasis has been placed on Observation Techniques, known as “Behavior Profiling.” Observation Techniques can spot Deceptive Behavior displayed by a Passenger during the Security Screening process, and can lead the Airport Security Officer to determine if additional screening is necessary.
Observation Techniques Training require a simple, logical, sequential, and systematic approach to learning the observation and application of Behavior in an Airport terminal setting. For officers responsible for Airport Security this means the understanding of Human Behavior in an Airport Terminal, gaining the ability to select passengers based on Deceptive Behavior indicators, and being able to verbalize their observations with greater detail and confidence. Knowing that what they observe presents a risk to the security of the aviation system.
Behavior Observation Training for Airport Security
Knowing and understanding how the perpetrator behaves in an airport terminal, Behavior Profiling, is the first step towards passenger security. When we consider that 99% of the traveling public is not involved in an illegal activity that requires action on the part of the Airport Security Officer, it is easy to see why the public becomes frustrated with the 100% percent inspection that takes place now during the Security Screening. Airport Security remains a mechanical process and only limited steps have been taken to understand the advantages of Behavior Observation, training and the development of new procedures will make this a viable option in Airport Security.
Training how “Deceptive Behavior” is recognized, identified, and communicated across all groups responsible for Airport Security during the screening of passenger requires a common terminology between the Airline Security, Airport Security, Ground Security Coordinators, and Law Enforcement. Training on Behavior Observation Techniques in an Airport Terminal Setting can improve Passenger Security, expedite Passenger Screening, but ultimately, it is the training and constant adaptation of the Airport Security codes and regulations to include and recognize the application of Behavior Observation Techniques as a solution to Airport Security.
Airport Security Training | Airport Security Training for Law Enforcement
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Deceptive Behavior and Airport Security
OBSERVATIONAL TECHNIQUES ROLE IN AVIATION SECURITY
Body Language, facial expressions, and basic communication are just some of the observations needed by a skilled Aviation, Airline or Airport Security Officer to determine if the person in front of them is attempting to bypass the security process, smuggle something onboard an aircraft, or is travelling with false documents. Since 9/11, the science of detecting and sorting out behavior, from the nervous but innocent to the deceptive and threatening behavior has gained respect among law-enforcement officials and Airport Security Agencies particularly as a way to prevent terrorism.
Behavior Observation in an Airport Terminal Setting
The Observation of Behavior during the Passenger Security Screening Process requires a structured program geared to the detection and interception of “deceptive behavior,” that works as well on a drug smuggler, a terrorist, or other criminals that utilize the Aviation system. This system needs to be simple, logical and methodical. It needs to avoid “Racial Profiling”, and focus on “deceptive behavior” or Tell Tale signs and indicators that can be observed, recognized, and verbalized in the carrying out of their Airport security duties.
The following versions are available, one for Law Enforcement and Government Authorities, and the other for Non Law Enforcement Agencies that share security responsibilities within the Aviation Industry.
| Transportation Security Site Enter Here | Law Enforcement & Government Site Enter Here |
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Behavior Analysis Techniques
The Observation of Behavior and the Techniques necessary to analyze the Behavior displayed by an alleged perpetrator or suspect is the key to effective Law Enforcement, and is crucial for Passenger Screening and Passenger Security. The ability to recognize Deceptive Behavior not only during the interview process, where an officer can focus on the subject, where he/she knows the facts surrounding the case, but on the field as the officer comes in contact with the general public and is not in a controlled environment, requires a whole new set of skills.
Behavior Analysis Techniques for officers responsible for Airport Security, Port Security, Bus and Rail Security requires an understanding of Human Behavior in a Terminal Setting, the ability to select passengers based on Deceptive Behavior, known as “Behavior Profiling,” and an understanding of the current rules and regulations that guide the security of the transportation system.
Behavior Analysis Techniques and Transportation Security
Knowing and understanding how the perpetrator behaves in a bus, train, sea port, or airport terminal is the first step towards passenger security. When we consider that 99% of the traveling public is not involved in an illegal activity that requires action on the part of the officer, Interviewing and Interrogation Techniques are wasted and create friction and frustration on both the officers and the traveling public, when they are more useful later in the security process.
How “Deceptive Behavior” is recognized, identified, and communicated across all groups responsible for the security of the passenger gives ”Behavior Profiling” a new meaning and defines the ground work for Behavior Analysis Techniques. This process requires a common terminology between the Airline Security, Airport Security, Port Security, Ground Security, Transportation Security, and Law Enforcement. This concept has slowly gained the acceptance and inclusion into the regulations and codes that guide Transportation Security.
Behavior Analysis Techniques require a common language based on “Deceptive Behavior” for all stake holders in Transportation Security, taking in consideration communication among Law Enforcement and non Law Enforcement groups. Behavior Analysis Techniques in a Ground, Port, and Airport Terminal Setting can improve Passenger Security, and expedite Passenger Screening. Ultimately, it is the constant adaptation of the Transportation Security codes and regulations to include and recognize the application of Behavior Analysis Techniques in Transportation Security.
Airline Security Training
Caribbean Airlines
Trinidad and Tobago – January 17 – 21, 2011
Topics Included on this Course:
Screening Passengers – Observational Techniques and Behavior Analysis. How to Perceive, Recognize, and communicate Deceptive Behavior in a Terminal and Airport Setting. Designed for front line employees, and authorities who rely on observations of passenger’s behavior during the course of their duties.
For more information Contact your Caribbean Airlines Ground Security Coordinator or contact us
Transportation Security Training that fits your needs
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Aviation / Airport Security
Training designed for Airport security, Aviation personnel, and Law Enforcement Authorities responsible for security at the Airport, Aviation areas, and Transportation Industry. Complementing Customer Service, Aviation Security, Flight Security, Ground Security Coordinator (GSC), Emergency Response training programs, and covering critical areas and processes of Airport Security such as: Airport Access, Parking access, Airport Lobby Check-in, Boarding Gates, Airline In-Transit areas and lounges, Cabin Boarding Operations, Ramp and Aircraft Services Operations.
Aviation / Airport Security
Observation Techniques and Behavior Analysis
Behavior Analysis and Observational Techniques - Focuses directly on the Human factor, considered the greatest risk to the Security of the Airport and Aviation Industry, the common element in the security screening of passengers, and crucial in the detection of Deceptive Behavior displayed by a terrorist, a drug smuggler, or criminal as they attempt to gain access to an aircraft or to critical secure areas of the airport and aviation system.
Transportation Security Training that fits your needs
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Airline / Aviation Security
Training designed for Airline, Aviation, and Law Enforcement Authorities responsible for security in the Airline and Civil Aviation, key components of the Transportation Industry. Complementing Customer Service, Aviation Security, Flight Security, In-Flight Security, Ground Security Coordinator (GSC) training programs, and covering critical areas and processes such as: Airport / Airline Lobby Check-in, Boarding Gates, Airline In-Transit areas, Cabin Boarding, Take-off, In-Flight Service and Landing Operations.
Airline Security / Aviation Security
Observation Techniques and Behavior Analysis
Behavior Analysis and Observational Techniques - Focuses directly on the Human factor, considered the greatest risk to the security of the Airline and Aviation Industry, the common element in the security screening of passengers, and crucial in the detection of Deceptive Behavior displayed by a terrorist, a drug smuggler, or criminal as they attempt to gain access to an aircraft or to critical areas of the Airline and Aviation Security System.
Transportation Security Training that fits your needs
Visit our Security Training Calendar
Download our Brochures NOW
Or contact us for a Free Evaluation
Behavior Analysis and Observational Techniques
Transportation Security can no longer rely on equipment alone…
To face its greatest risk, “The Human Factor;” the security process that guards our transportation industry needs to face it with the same weapon “The Human Factor.” It seems like the logical answer, yet most departments within the Transportation Security Industry including the Aviation Security, Maritime Security, and Mass Transit Security Authorities, find it simpler to allocate, justify, expense, and depreciate the latest scanner, the newest camera, or any other sophisticated piece of equipment, than it is to fund basic training for their workforce on what at first sight some consider as an unproven approach, or a New Age solution to a real Problem.
The switch blade will win over the cell phone any day of the week, and raw emotion will overshadow any logical thought. However, it is this same logical thought process that fails to mitigate the current and foreseeable Risks in the Transportation Security Industry. We can sit in a dark room and develop an infinite number of technologies, systems, or processes, but until we learn to manage the basic confrontation – Eye ball to eye ball & Mind to Mind – It will remain nothing more than a feeble attempt to hide behind a bigger wall, and on the other side of the wall that unseen enemy simply “knows” and waits.
The real solution to the Transportation Security dilemma requires “Security Conscious” frontline customer service personnel that can effectively identify, recognize, and communicate “suspicious and criminal behavior,” and a simple communication system that can evaluate, classify, and prioritize a level of response that simply makes sense.
Right now; we have airline, cruise line, and mass transit customer service agents, that are more concerned about their jobs than about paying attention to the behavior displayed by that passenger in front of them. Corporate Departments responsible for Passenger Security, drowned in paperwork and reports that focus their attention on last months results, instead of on today’s activities, tomorrows challenges, and unable to communicate their observations to the corresponding authorities responsible for the Security of the Transportation System . We also have Police departments responding to situations that are out of their control from the start, because “Abnormal Behavior” remains a grey cloud in the communication process, and because if the officer is taking a proactive approach he/she may not have the training or experience to recognize and discern “Deceptive Behavior” among a crowd of passengers or in a transportation setting.
Both Corporate Security Departments, and Law Enforcement agencies responsible for the security of the Transportation Industry, find comfort in demonstrating success through accounting figures, and are faced with public relations dilemmas of privacy rights and security effectiveness. However, Until Customer Service, Security training, conflict resolutions, and Emergency Response programs all focus on identifying, recognizing, and communicating what constitutes “Deceptive Behavior” effectively across all areas and levels of these entities, Security in the Transportation Industry will remain at the “Window Dressing” stage that lends itself to miscommunication, and finger pointing instead of actually dealing with the issue.
“Deceptive Behavior,” Be it in a terrorist, a drug smuggler, a criminal, or anyone who is attempting to violate established rules can be observed, recognized, interpreted, verbalized, and communicated effectively to Security Personnel and other Authorities responsible for the security of the Transportation Industry. Basic “Behavior Analysis and Observational Techniques” can effectively bring to life the global concept required under the different Transportation Security codes and programs that guide the Security of Airlines, Airports, Cruise ships, Seaports, Rail and Bus terminals.
The commitment and dedication of the entities that have and still safeguard us against this unseen enemy, has never been brought into question. It is perhaps, time to provide them with the necessary training for them to effectively recognize that enemy, against the background of the other 99.9% of innocent travelers, who are unaware of the inner workings of this new war, and who continue to hold expectations of service, safety, and security that are unbiased and respect our human rights.
Transportation Security Training that fits your needs
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OBSERVATIONAL TECHNIQUES AND BEHAVIOR ANALYSIS
The Wall Street Journal stated in an article (08/15/02) “Silent Signals” Security Concerns Brings New Focus on Body Language.
Body Language used to be something teenagers paid attention on first dates. But since 9/11, the science of spotting and sorting out nervous but innocent behavior from deceptive and threatening behavior is gaining newfound respect among law-enforcement officials particularly as a way to prevent terrorism.
Effective Training Has Never Been More Vitally Important Since 9/11!
“Behavior Analysis Profiling Training is not a new phenomenon to Rovertech International Inc. Its founder, (R) US Customs Supervisory Inspector Prospero M. Ellis and now President & Ceo, has been teaching Observational Techniques and Behavior Analysis for 23 years.”
In 1981, while at US Customs, Miami International Airport, Prospero M. Ellis conceived, developed, implemented and taught courses on Observational Techniques and Behavior Analysis, which streamlines passenger inspection flow by identifying with increased speed and accuracy that minute percentage of individuals who may require closer scrutiny, detection and apprehension. This system is currently used by the new Homeland Security, Transportation Security, Department of Customs and Border Protection to assess and evaluate passenger’s behavior during the Customs examination process and by Airport Security personnel to determine the appropriate action to be taken.
Transportation Security – Field Tested Techniques
The “arts” of smuggling, shoplifting, commercial fraud and other criminal activities including terrorism are constantly evolving, and picking out the violators from among the tens of thousands of honest people who you routinely come in contact with in the performance of your official duties can be like watching cars stream by at rush hour while trying to figure out which drivers have valid licenses.
Prospero M. Ellis can teach your staff how to acquire the necessary kind of “X -ray vision” needed to identify violators hidden among innocent travelers. It is designed to engage the officer in the Passenger Screening, Passenger Security Process, and it is specific to the security of all modes of transportation: Airport Security, Airline Security, Aviation Security, Port Security, Seaport Security, Cruise Ship Security, Rail Security, and it is specific for Terminal, Station and Port settings. To the uninitiated it might seem magic, but it’s just a matter of knowing what to look for and to spot it!Applied “Common Sense and Empathy” is what Prospero Ellis terms it, and he’s proven time and time again that it’s teachable, it’s learnable and most important it works!
Success Breeds Success
Would your quarterbacking skills improve under the tutelage of Joe Montana? Could you learn anything about winning basketball games from Michael Jordan? Would some quality time in the batting cage with Ken Griffey Jr. make you a better power hitter?
Then, who better to train your people on how to more accurately and effectively spot, detect and interdict someone who is trying to “break your rules” than Prospero M. Ellis, the ace US Customs Supervisory Inspector who personally Intercepted more than 2,000 would be drug smugglers, intercepting millions of dollars worth of narcotics in the process.
Transportation Security Training that fits your needs
Visit our Security Training Calendar
Download our Brochures NOW
Or contact us for a Free Evaluation